Terms & Conditions

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Welcome to Pets Playground. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our site or services..

1. General Information

Pets Playground provides pet adoption, care advice, and related services. Information on this site is intended as general guidance and should not replace professional veterinary advice.

2. Use of Our Website

• You agree to use our site for lawful purposes only.

• You must not misuse our site, attempt to gain unauthorised access, or disrupt its operation.

• Content on our website may change at any time without notice.

3. Adoption Terms

• Adoption availability is subject to approval through our application process.

• All adoption fees are non-refundable unless otherwise stated.

• Pets are matched to families based on suitability, not on a first-come, first-served basis.

• We reserve the right to refuse adoption if we believe it is not in the pet’s best interests.

4. Health and Care Inclusions

While every effort is made to ensure pets are healthy at the time of adoption, we cannot guarantee ongoing health after adoption. We do, however, provide:

• Pre-adoption vet check

• Free vet consult within 7 days of adoption

• 1 month’s free pet insurance (where applicable)

5. Intellectual Property

• All text, images, graphics, and content on this website are the property of Pets Playground unless otherwise stated.

• You may not reproduce, distribute, or use our content without written permission

6. Limitation of Liability

• We are not liable for any direct, indirect, or consequential damages arising from the use of our site or services.

• You are responsible for ensuring your home and environment are suitable for your adopted pet.

7. Third-Party Links

Our site may include links to other websites. We are not responsible for the content, accuracy, or privacy practices of these third parties.

8. Changes to These Terms

We may update these Terms & Conditions at any time without notice. Continued use of our site means you accept the updated terms.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

• Email: petsaygroundcleveland@gmail.com

• Phone: (07) 3190 8310